Customer Satisfaction Survey | Helena's DryCleaners
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Helena's Customer Satisfaction Survey

We want you to not only look good but feel good with your experience with us. 

Our goal at Helena's is to make certain that your experience with us

is nothing short of exceptional!

 

By taking a moment to complete the brief survey below, you are assisting us in continuing to provide the quality and service you deserve,

 

All of your responses will be held in confidence by our management team.

Customer Satisfaction Survey

* Denotes required field

Which Helena's Cleaners location do you use most frequently?
How often do you use Helena's Cleaners Service?

Customer Service:         

    N/A       Poor    Average     Good    Excellent 

Friendly
Knowledge
Helpful
Representitive Apperance
Service Efficency & Speed

Dry Cleaning Quality:

    N/A       Poor    Average     Good    Excellent 

Overall Quality
Pressing Quality
Cleaning Quality
Stain Removal

Shirt Laundry Quality:

    N/A       Poor    Average     Good    Excellent 

Overall Quality
Pressing Quality
Cleaning Quality
Stain Removal
Buttons Intact

Overall Satisfaction:

    N/A       Poor    Average     Good    Excellent 

Order Ready When Promised
Store Apperence
Issues Resolve Promptly
Responsiveness To Request
Do you plan to use Helena's service again?
What was the best part of your experience?

Thank You, we truly appreciate your feedback!

SATISFACTION            GUARANTEED

100

If you're not happy with our cleaning, we will re-clean your item(s) for free!
If still not happy, we offer a full credit or refund the cost of cleaning.

The Strongest Guarantee
In The Industry!

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